Frequently Asked Questions
Online orders and shipping
We will ship your order via Australia Post Express Post. To track your order please email us at [email protected]
Will people be able to see the Medicone Gel on my skin?
No, Medicone Gel is a colourless & odourless product.
Can I use Medicone Gel on my children?
Yes, absolutely, Medicone Gel is suitable for everyone, including children.
Can I use Medicone Gel while I am pregnant or breastfeeding?
Yes, Medicone Gel is perfectly safe to use, as it does not absorb past the epidermis.
I have sensitive skin, can I still use Medicone Gel?
Yes, Medicone Gel is perfect for sensitive skin as it creates a barrier that repels bacteria and reduces the inflammatory response. Medicone Gel is used to relieve itching and discomfort and to reduce redness and inflammation.
When should I apply Medicone Gel after my treatment or procedure?
Medicone Gel can be applied to fresh dermal abrasions and scarring and thus can be applied immediately after the area has been cleaned of all debris and fluids.
Is Medicone Gel a safe and sterile product?
Medicone Gel is sterile until opened. Medicone Gel is unreactive, meaning it cannot grow bacteria.
Do you need to apply a dressing over Medicone Gel?
Medicone Gel is sterile until opened. Medicone Gel is unreactive, meaning it cannot grow bacteria.
Can I apply a dressing over the top of Medicone Gel?
Yes, if needed, a dressing can be applied. It is advisable to re apply Medicone Gel each time the dressing is changed.
Can Medicone Gel be applied to the eyelid or the lip area?
Yes, Medicone Gel is suitable for application on the eyelid and lip areas, however it is not intended for contact with the inner eyes or inside the mouth.
How do I apply Medicone Gel?
Apply a thin layer of Medicone Gel and allow to dry? Drying should occur in 5 to 6 minutes. If not, dab off some excess as your application may be too thick this will allow the drying process to continue.
How long do I need to use Medicone Gel for?
Please see Intended use depending on type of prior treatment, injury or scar.
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